Privacy Policy

Table4Thirteen Privacy Policy

Effective Date: 4 July 2025

At Table4Thirteen, your privacy matters. This Privacy Policy outlines how we collect, use, store, and share your personal data when you interact with our services, including our website (www.tableforthirteen.com), digital platform, events, communications, and community features.

By accessing or using our services, you agree to the terms of this policy. If you do not agree, please discontinue use of the platform and services.

1. Who We Are

Table4Thirteen Ltd is a private membership platform offering curated experiences, digital services, and community-led events. For the purposes of applicable data protection legislation, we are the data controller responsible for your personal data.

2. Information We Collect

We collect information in two primary ways: directly from you, and automatically through your use of our services.

2.1 Information You Provide

When you engage with us—whether by signing up, booking an event, creating a profile, or contacting our team—you may provide us with:

  • Personal details: Name, email address, phone number
  • Account credentials: Username, password (encrypted)
  • Billing and payment information: Card details (processed securely by third-party providers)
  • Profile details: Job title, organisation, biography, areas of interest
  • Event and booking preferences: Accessibility needs, dietary requirements, guest information
  • Community interactions: Messages, posts, feedback and conversations within member forums, chat tools, or live events
  • Marketing preferences and communication history

2.2 Information We Collect Automatically

When you use our services, we collect data through cookies, analytics tools and server logs. This includes:

  • Device information: IP address, browser type, operating system, device identifiers
  • Usage data: Pages visited, features used, clicks, interaction patterns, session durations
  • Location data: General location derived from your IP address or device settings
  • Referral information: How you arrived at our platform (e.g., via search engine, referral link or email campaign)

3. How We Use Your Information

We process your data to support your membership and enhance your experience. Your information may be used to:

  • Create and manage your Table4Thirteen account
  • Verify your identity, process transactions and manage billing
  • Personalise event recommendations, content and platform interactions
  • Facilitate booking, guestlist and access management for live or digital events
  • Provide customer support and respond to queries or complaints
  • Enable secure access to our private network and member features
  • Send relevant service communications, invitations, and updates
  • Improve our website, community platform and service offerings through analytics
  • Comply with legal, regulatory and contractual obligations
  • Promote safety, detect fraud and ensure platform integrity

We rely on lawful bases such as contractual necessity, legitimate interest, and consent to process your data. Where consent is required (e.g., for marketing emails), you may withdraw it at any time.

4. Sharing Your Information

We may share your personal data with trusted third parties in the following circumstances:

  • Service providers and contractors who help us deliver our services (e.g. payment processors, CRM platforms, analytics services, email delivery tools)
  • Partner venues and event organisers for experiences you've booked or expressed interest in
  • Collaborating brands and affiliates when you opt in to co-hosted events or initiatives
  • Community members, if you choose to engage publicly within our private network
  • Legal authorities when required for regulatory compliance or in response to lawful requests

We do not sell or rent your personal data to third parties.

All third parties with access to your data are contractually required to handle it in accordance with relevant data protection laws.

5. Your Rights & Choices

Depending on your location and applicable laws (e.g. UK GDPR), you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or outdated data
  • Request the deletion of your data (subject to legal retention obligations)
  • Withdraw consent for specific uses of your data (e.g., email marketing)
  • Object to certain types of processing, such as profiling or automated decisions
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at hello@tableforthirteen.com. We may request proof of identity before acting on your request.

6. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data. This includes:

  • SSL encryption for all website traffic
  • Secure third-party payment gateways
  • Role-based access controls and password protection for all internal systems
  • Regular security audits and platform monitoring

Despite these measures, no platform is entirely immune to risks. You are encouraged to keep your login credentials secure and notify us immediately of any suspected unauthorised access.

7. Data Retention

We retain your data only for as long as necessary to:

  • Deliver your membership services
  • Comply with legal or financial obligations
  • Maintain accurate records of your transactions and preferences

If you close your account or request deletion, we will securely erase your data unless retention is required by law or for legitimate business purposes (e.g., fraud prevention, tax records).

8. Cookies & Tracking

We use cookies and similar technologies to enhance your experience. These tools help us:

  • Understand how you use the platform
  • Improve performance and usability
  • Deliver personalised content and recommendations
  • Monitor and secure your session

You can control cookie preferences through your browser settings and disable non-essential tracking. However, doing so may affect some functionality of the site.

For more detail, please refer to our Cookie Policy (available on our website).

9. International Data Transfers

Some of our service providers are located outside the UK and European Economic Area (EEA). Where this is the case, we ensure appropriate safeguards are in place, such as:

  • Data Processing Agreements with standard contractual clauses
  • Verification of provider adherence to international compliance frameworks

By using our services, you consent to your data being processed outside your country of residence, subject to these protections.

10. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect operational, legal or regulatory updates. If we make significant changes, we will notify members via email or platform alerts.

The most current version will always be available at www.table4thirteen.com/privacy, and the "Last Updated" date will reflect when it was last revised.

11. Contact Us

For any questions, concerns or requests relating to this Privacy Policy or your data rights, please contact:

Data Protection Officer

Email: memberships@table4thirteen.com

Website: www.table4thirteen.com

We aim to respond to all requests within 10 working days. If you are not satisfied with our response, you have the right to contact the Information Commissioner's Office (ICO) or your local data protection authority.

For any questions regarding this Privacy Policy, please contact us at memberships@table4thirteen.com

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