1. Information We Collect

We may collect the following personal information when you interact with us:

• Personal Details: Name, email address, phone number, and postal address.

• Payment Information: Details provided when booking events (processed securely by third-party payment processors).

• Communication Data: Emails, messages, or other communications sent to us.

• Event Preferences: Information regarding dietary requirements, accessibility needs, or event preferences.

• Website Usage Data: Information about your interaction with our website, including IP address, browser type, and cookies.

2. How We Use Your Information

We use your personal information to:

• Provide you with event services, including bookings and customer support.

• Communicate with you about upcoming events, updates, and promotional offers.

• Personalise your experience based on your preferences.

• Maintain and improve our website and services.

• Comply with legal obligations.

3. Legal Basis for Processing

We process your data based on the following legal grounds:

• Consent: When you opt into our newsletters or provide specific information for event preferences.

• Contractual Necessity: To fulfil bookings and deliver services.

• Legitimate Interest: To enhance our services, respond to enquiries, and manage our business.

• Legal Obligation: When required to comply with UK laws or regulations.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party companies that assist in processing payments, hosting events, or managing communications.

• Legal Authorities: When required to comply with legal obligations.

• Partners and Suppliers: In cases where your information is necessary for event customisation (e.g., dietary needs).

We will never sell your personal data to third parties.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. If you withdraw consent or request deletion, we will securely delete your data unless retention is required by law.

6. Your Rights

Under the UK GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that inaccurate or incomplete data be updated.

• Deletion: Request the deletion of your personal data where applicable.

• Restriction: Request a limitation on the processing of your data.

• Objection: Object to the processing of your data for certain purposes.

• Data Portability: Request a copy of your data in a machine-readable format.

To exercise any of these rights, contact us at [Insert Email Address].

7. Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or disclosure.

8. Cookies

Our website uses cookies to improve your experience. By continuing to browse the site, you consent to our use of cookies. For more details, see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and where appropriate, notified to you via email.